About Karen Leland
 |
Over the past twenty-five years Karen Leland has worked as author, artist, freelance writer, spokesperson, management and marketing consultant, media guest and occasional actress. Below are the small details, that make up the big picture of her professional life. |
Book Publications
Karen Leland is the author of seven books, which have sold over 350,000 copies, including:
- Time Management In An Instant: 60 Ways to Make the Most of Your Day (Career Press 2009)
- Email In An Instant: 60 Ways to Get Your Message Across with Style and Impact (Career Press 2009)
- Public Speaking In An Instant: 60 Ways to Stand Up and Be Heard (Career Press 2009)
- Customer Service In An Instant: 60 Ways to Win Customers and Keep Them Coming Back (Career Press 2008)
- Watercooler Wisdom: How Smart People Prosper in the Face of Conflict, Pressure and Change (New Harbinger Publications, 2007)
- Customer Service for Dummies 1st, 2nd and 3rd edition (John Wiley and Sons, 2006)
Magazines & Newspapers
Karen has written over 200 articles on the topics of business, food, travel, health and lifestyle for a wide variety of magazines and newspapers, including: Self, Woman’s Day, AARP, Entrepreneur Magazine, The Christian Science Monitor, Hemispheres and others.
Web Blogger & Columnist
Karen has extensive experience writing for the Web and developing online content for various Web sites, including allbusiness.com, webworkerdaily.com, realsimple.com, Pinkmagazine.com, Sheknows.com and others. She is a featured contributor for The Huffington Post “Living” section, PsychologyToday.com and Daytimer.com.
Spokesperson
In addition to her work as a book author, Karen has been hired as a spokesperson for such companies as IBM, Apple Computer, Bank of America, John Hancock and others. Ms. Leland’s spokesperson projects on behalf of her clients have involved giving keynote speeches and workshops, giving radio and television interviews, presenting at trade shows and conferences and meeting with members of the press.
Media Guest & Keynote Speaker
Karen is a go-to on-air expert on work-lifestyle balance, organizing and time management issues for radio and television, including: The Today Show, Good Morning America, CNN, Bloomberg, Oprah, the Ron Owens Show, Michael Jackson Talk Radio and others.
She previously worked as a freelance reporter for Comcast and was most recently the on-camera organizing expert for ABC’s show Dream Home with Lisa Quinn.
Karen is an international keynote speaker for a wide range of conferences, including: The American Management Association, The American Society of Consumer Affairs Professionals, The Bakersfield Business Conference, The Direct Marketing Association and The Young Presidents Association.
Management & Marketing Consultant
Karen Leland is the co-founder of Sterling Consulting Group and its subsidiary, Sterling Marketing Group. Over the past twenty-five years, she has worked throughout the United States, Europe, Asia and South America with a diverse list of Fortune 500 companies in such industries as Health Care, Pharmaceutical, Banking, Transportation, Retail and Telecommunications. Her clients have included: AT&T, Bank of America, IBM, Avis Rent A Car, Johnson & Johnson, Sprint, Oracle and Xerox, among others.
As a principal in Sterling Marketing Group, Karen has helped hundreds of authors, entrepreneurs and small business owners use the power of PR and marketing to get their messages across, build their businesses and sell books.
Artist & Actor
In addition to her work in the business world, Ms. Leland has had a lifelong commitment to the arts. She is a working artist whose paintings and prints have been shown in the Sausalito Art Festival, the Museum of Fine Arts in Boston, the Triton Museum Of Art in Santa Clara, The American Craft Council Show and The Celebration of Craftswomen.
Her passion for the arts encompasses performing as well. Karen has done industrial films, voiceovers and performances on stages throughout the Bay Area and Los Angeles, including The Marin Playhouse, Novato Theatre Company, Sonoma Community Theatre and Ross Valley Players. Her most recent role was a lead in the review Shopping! The Musical, currently running at the Shelton Theatre, San Francisco.
